[Solved] I subscribed for Viki Pass standard through apple iTunes. it says I should subscribe on Viki website

 just paid for Viki pass standard and I still can't play a video, it says I have to pay but I paid already 



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  • Official comment

    Hi chefadeola_580,

    The reason why you might not be seeing benefits from your subscription is because your iTunes subscription is not linked to your Viki account yet.

    To fix this, please take the following steps:

    1. Make sure you are logged in with the Apple ID you used to subscribe in your iOS device's Settings.
    2. Log in to your Viki account on the Viki app.
    3. At the menu at the bottom, tap on ME
    4. Tap on the Settings icon at the top right corner
    5. Scroll down to the Viki Pass section and tap on Restore Purchase


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