[Closed] PRIVATE MESSAGING IS COMPLETELY DOWN. Cannot send, respond to messages..and cannot therefore sub call?

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    deadliftdiva_548

    p.s. and my help center is in Spanish, out of nowhere too.  Luckily I've been here so many times I know where I am going...

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    Mariliam

    Hi there deadliftdiva_548, 

    Thanks for bringing this up! It looks like there was an intermittent issue that is now resolved. Can you check if you are now able to send PMs? 

    In regards to the Help Center language, can you let me know how you landed on the Viki Help Center? Was it via Viki.com's drop-down menu or maybe via google search? 

    Thanks, 

    Mariliam

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    mazza

    Hi Mariliam,

    I am also having difficulties with the private messaging. All of my short messages will go through, but my long messages will not send.

    Thanks for working on resolving the issue!

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    Kristie

    Hey mazza,

    Sorry to hear that you, too, are experiencing problems with sending PMs.

    I've just emailed you for more information to troubleshoot the issue. Please get back there!

    Cheers,
    Kristie

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