Answered

[Solved] PLEASE REFUND #498569

It's been more than one month and i haven't received any reply from you.

 

I was trying the trial period..asked to be cancel...one month ago it's still not done and I see no refund on my credit card

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  • Official comment

    Hi joyvent_175,

    Sorry for the late response! As we are a small team dealing with a large volume of tickets, we sometimes miss tickets, causing a delayed response.

    I've just gotten back to your ticket. If you have any questions, please let me know.

    Cheers,
    Kristie

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