[Solved] Free trial

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secretlybob0703_826

• December 10, 2018 01:28

How come I chose the viki standard plan with free trial but was not given a free trial and immediately charged?

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• Official comment

  

  Kristie

  • December 10, 2018 10:45

  Hello secretlybob0703,

  Free trials are only eligible for first time Viki Pass subscribers.

  As you had previously subscribed to Viki Pass, you will no longer enjoy a free trial when you re-subscribe to Viki Pass.

  Cheers,
  Kristie

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