Answered

[Solved] when i am in my viki account..... my computer turns off at 6-8-13 minutes.....

i am sooooo upset..... i have been a viki.com customer for years......

now when i sign in, and start a video, i am shut down... and i mean that my computer shuts off all the way.....  the screen goes black....................  i am sooooooooo upset......... 

i feel that someone in viki, or one of the other members,  attacked my computer and this

ONLY HAPPENS ON VIKI.....    SO I HAVE CANCELLED MY SUBSCRIPTION.......

I guess i will have to watch videos with all the adds....

i am tired of asking viki to look into the problems..... they are doing nothing....''

did i mention i was really pissed off......?????

going to other sites.........  soooo PISSED

0

Comments

1 comment
  • Official comment

    Hi satindoll,

    I'm very sorry to hear your computer crashes when you come on Viki.

    When computers crash, it's normally because there's malware or a virus on the computer.

    In this case, please do a malware and virus scan to double check that this isn't caused by any malware or virus.

    Also, you can try the steps in this helpful troubleshooting FAQ:
    How to Find Out Why Your Windows PC Crashed or Froze

    I hope this helps!

    Best,
    Kristie

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post