Answered
[Solved] when i am in my viki account..... my computer turns off at 6-8-13 minutes.....
i am sooooo upset..... i have been a viki.com customer for years......
now when i sign in, and start a video, i am shut down... and i mean that my computer shuts off all the way..... the screen goes black.................... i am sooooooooo upset.........
i feel that someone in viki, or one of the other members, attacked my computer and this
ONLY HAPPENS ON VIKI..... SO I HAVE CANCELLED MY SUBSCRIPTION.......
I guess i will have to watch videos with all the adds....
i am tired of asking viki to look into the problems..... they are doing nothing....''
did i mention i was really pissed off......?????
going to other sites......... soooo PISSED
Comments
Hi satindoll,
I'm very sorry to hear your computer crashes when you come on Viki.
When computers crash, it's normally because there's malware or a virus on the computer.
In this case, please do a malware and virus scan to double check that this isn't caused by any malware or virus.
Also, you can try the steps in this helpful troubleshooting FAQ:
How to Find Out Why Your Windows PC Crashed or Froze
I hope this helps!
Best,
Kristie
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