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[Solved] view titles more than once; erase "watched"

cannot watch episodes more than once.  watched notation skips episodes and won't allow me to watch titles more than once.  how do I reset the videos I want tgo watch again?

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  • Hello gary_j_nichols,

    I'm sorry you're experiencing this issue.

    If this issue is occurring on the viki.com website, please try taking these steps:

    1. Log out from your account
    2. Clean the cache and cookies on your browser.
    3. Close the browser and restart it again.
    4. Log back into your Viki account
    5. Try again from another browser

    If you continue to experience issues after taking these steps, please let me know

    Alternatively, if you're experiencing this on a Viki app, please try deleting and reinstalling the app to see if it helps.

    Let me know how it goes!

    Cheers,
    Kristie

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  • Hey gary_j_nichols,

    We just found the issue that was causing this.

    The team is working on fixing it and I'll update you once we release the fix!

    Cheers,
    Kristie

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  • Hi gary_j_nichols,

    We've just released a fix for this issue.

    You should now be able to rewatch videos you'd previously watch.

    If you're still experiencing problems, please let me know!

    Cheers,
    Kristie

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