[Closed] Unavailable Videos in my Region
I currently reside in the US. After watching 6 episodes of the show, suddenly the “not available” screen showed up. I am sure that all episodes of the show were available when I started watching it. How is this possible? If it’s not available then why make the 6 episodes available and the rest are not, doesn’t make sense. I subscribed to Viki Plus pass when I started but my screen is showing me that I need to get the Viki plus, I’m confused.
Comments
Hello bellearnu0207_790,
I'm sorry to hear you're having such a confusing experience.
For me to check what's going on with this show, would you be able to share with me the following information:
Also, with regards to your Viki Pass, I’ve just emailed you about this, and we can follow-up there.
In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
Purchased Viki Pass but can't see benefits
Best,
Kristie
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