[Solved] episode 7 of healer not playing/loading

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6 comments

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    alesierra79_916

    I am having the same problem. None of the episodes are loading on my app and web :(

  • Avatar
    alesierra79_916

    Healer episodes still not working. Please help. Thank you very much.

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    Kristie

    Hello zieschang_272 & alesierra79_916,

    So sorry you were having issues with loading Healer.

    The team has just pushed out fixes that should resolve the issue. Please try and see if you're now able to play the episodes.

    If you're still experiencing problems, please let me know so that we can further troubleshoot!

    Cheers,
    Kristie

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    alesierra79_916

    Working fine now. Thank you very much for your help :)

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    vdaoust_818

    Now I am having issues at episode 9... same issue I think.  All worked fine until episode 9.  Please help!

     

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    Kristie

    Hello vdaoust_818,

    So sorry about all these issues!

    Videos should now be loading and playing again.

    If you're still experiencing any issues, don't hesitate to let me know.

    Cheers,
    Kristie

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