[Solved] Ads showing when I paid for a 1 year subscription

Ads have started to pop up again when i paid for no ads. I go to a screen and whenever I check ads it jumps to Viki Plus. I have standard but I don't think I should be getting ads.



1 comment
  • Official comment

    Hey valvroom_595,

    Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits


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