[Solved] "My Love from the Star" videos not playing

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8 comments

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    amy_grace_ehikioya_707

    I got the same error for Blood too

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    sharjoy_533

    Certain episodes are not playing, but others are. Help. I need Episode 16 of My Love from a Star.

     

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    mssamia

    I'm receiving the same message. Please help.

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    dalriadalass_895

    I am getting the same on episode 14 of "Your House Helper"

    Lotsa tech issues with episodes, can't forward or rewind without looping forever.

  • Avatar
    Kristie

    Hi everyone.

    So sorry you were having issues with loading these shows.

    The team has just pushed out fixes that should resolve the issue. Please try and see if you're now able to play them now.

    If you're still experiencing problems, please let me know so that we can further troubleshoot!

    Cheers,
    Kristie

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    carolinevmartins_2

    Now I am having the same problem with "The undateables" ep. 8

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    songstar1

    Same problems with “shine or be Mad” also, I can’t continue the episode from 16, this is frustrating! 

  • Avatar
    Kristie

    Hello carolinevmartins_2 & songstar1,

    So sorry about all these issues!

    Videos should now be loading and playing again.

    If you're still experiencing any issues, don't hesitate to let me know.

    Cheers,
    Kristie

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