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[Solved] Overcharged for viki pass

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piggymoon59_717
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I signed up for the yearly pass on the iOS app and was overcharged. The app said it would be $34.99, but I was charged the full $49.99. I can’t get any response from customer service. What do I do now? Have my credit card company do a chargeback?

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    Kristie

    Hey piggymoon59_717,

    I see that my team mate is currently attending to your help request.

    If you have any other questions, please follow-up there.

    Thanks,
    Kristie

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