[Solved] Unable to change credit card

I entered the wrong credit card for my account. I would like to change it before I get charged when the trial account gets converted to a paying account, but It says that I cannot change the card number for a trial account.



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  • Official comment

    Hello kkcc,

    You will not be able to switch credit cards while on trial. To switch credit cards, you will have to wait till your trial ends and the subscription renews.

    After this happens, you will be able to update your credit card information, please go here and update your credit card information on the right hand side under 'Payment Method' by clicking on "Update Card".

    If you have any other questions or concerns, please let me know.


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