"Following" in the pull-down list has disappeared.

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Comments

20 comments

  • Avatar
    cjensen_924

    same here!

  • Avatar
    olive4213

    I can't pull "following" down either. It's pretty annoying.

  • Avatar
    ami_j_197

    After reporting the bug here, I have posted a request to solve this problem. Hope VIKI will look into this asap!

     

  • Avatar
    smywu_66

    I have noticed that a lot of features from the pull down menu including following, collection, etc. are missing today! How do I inform Viki and are they going to fix this problem?

  • Avatar
    ruyilove

    This scared me. I'm glad I found this thread. I thought it was just me.

  • Avatar
    virginia_183

    same

  • Avatar
    barbara_suen

    Yes, this feature is ABSOLUTELY necessary to prevent the waste of much bandwidth by everyone searching around for their shows!!

  • Avatar
    tacan49_368

    Let me add my request to have the following list problem fixed.

  • Avatar
    earnest_sanford

    same here

     

  • Avatar
    smywu_66

    I hope this is just a mistake and not something Viki did on purpose. Because it is stupid to allow users to click to allow us to follow a title but then not be able to access those titles.

  • Avatar
    rustyrose48

    I finally found Following when you go to your profile and it is down the left side of that page....very annoying...hope it goes back where it belongs!

  • Avatar
    ami_j_197

    Hi rustyrose48,

    Many thanks for sharing this! After reading your post, I could find my Followig in my Profile, but I can't agree with you more - VIKI should put it back to the original place!  

  • Avatar
    olive4213

    Why on earth has Viki made something that was useful and easy into something that's the opposite? And why did they do it without telling anyone?

    I'm really glad someone mentioned here where "following" has been moved and where it can be found now, but how dumb is it to move it there at all? Especially without informing people? 

  • Avatar
    layson1_970

    Oh good was worried it was just my account so hopefully they will get on this right away and fix it as it is super annoying but on the plus side I do not have this problem when viewing on my mobile device just on my laptop.

  • Avatar
    ami_j_197

    I have received a reply from Viki Support. Although I reported this as a bug here and wrote another message to draw their attention to the problem, they simply wrote me back as follows:

    "We recently removed the Following from the menu bar on our website - please know that you can still access that via your profile though!"

    After reading this, I have sent them the further complaint with a link to this thread. The more users write them, the faster they may take an action.  

     

     

  • Avatar
    smith_kat_161

    I'm glad that I found this post, i have been looking for the following button, i hate that Viki has moved where it used to be, i hope they move it back where it was before! 

    P.S. thank to the person who found the following button and share with us! 

  • Avatar
    alexblair_982

    Where is the following list? Has the list of the shows I am following been deleted?

  • Avatar
    ami_j_197

    GOOD NEWS - VIKI has put back "Following" in the original location, the pull-down list. 

    Reporting the problem with a link to this community page was appreciated by the support team, and they have taken the action ;-)

    Thanks those who have added notes to the post I made on 2 Nov 2018!

  • Avatar
    virginia_183

    Great! Thanks

  • Avatar
    sentinal_jb_191

    Wonderful, with windows always updating and changing things I thought it was Microsoft at first, then my web browser is also updating almost weekly now so it could have been that....I was at a loss to find out where to say something when it was back where it should be, then I find this thread of information. Well done O.P, and good on VIKI for listening to the customers.  Thank You.

     

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