Completed

"Following" in the pull-down list has disappeared.

I noticed earlier today that "Following" in th epull-down menu disappeared. It was there yesterday. Could you please fix this bug asap as it is very incovenient.

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20 comments
  • same here!

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  • I can't pull "following" down either. It's pretty annoying.

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  • After reporting the bug here, I have posted a request to solve this problem. Hope VIKI will look into this asap!

     

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  • I have noticed that a lot of features from the pull down menu including following, collection, etc. are missing today! How do I inform Viki and are they going to fix this problem?

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  • This scared me. I'm glad I found this thread. I thought it was just me.

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  • same

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  • Yes, this feature is ABSOLUTELY necessary to prevent the waste of much bandwidth by everyone searching around for their shows!!

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  • Let me add my request to have the following list problem fixed.

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  • same here

     

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  • I hope this is just a mistake and not something Viki did on purpose. Because it is stupid to allow users to click to allow us to follow a title but then not be able to access those titles.

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  • I finally found Following when you go to your profile and it is down the left side of that page....very annoying...hope it goes back where it belongs!

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  • Hi rustyrose48,

    Many thanks for sharing this! After reading your post, I could find my Followig in my Profile, but I can't agree with you more - VIKI should put it back to the original place!  

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  • Why on earth has Viki made something that was useful and easy into something that's the opposite? And why did they do it without telling anyone?

    I'm really glad someone mentioned here where "following" has been moved and where it can be found now, but how dumb is it to move it there at all? Especially without informing people? 

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  • Oh good was worried it was just my account so hopefully they will get on this right away and fix it as it is super annoying but on the plus side I do not have this problem when viewing on my mobile device just on my laptop.

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  • I have received a reply from Viki Support. Although I reported this as a bug here and wrote another message to draw their attention to the problem, they simply wrote me back as follows:

    "We recently removed the Following from the menu bar on our website - please know that you can still access that via your profile though!"

    After reading this, I have sent them the further complaint with a link to this thread. The more users write them, the faster they may take an action.  

     

     

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  • I'm glad that I found this post, i have been looking for the following button, i hate that Viki has moved where it used to be, i hope they move it back where it was before! 

    P.S. thank to the person who found the following button and share with us! 

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  • Where is the following list? Has the list of the shows I am following been deleted?

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  • GOOD NEWS - VIKI has put back "Following" in the original location, the pull-down list. 

    Reporting the problem with a link to this community page was appreciated by the support team, and they have taken the action ;-)

    Thanks those who have added notes to the post I made on 2 Nov 2018!

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  • Great! Thanks

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  • Wonderful, with windows always updating and changing things I thought it was Microsoft at first, then my web browser is also updating almost weekly now so it could have been that....I was at a loss to find out where to say something when it was back where it should be, then I find this thread of information. Well done O.P, and good on VIKI for listening to the customers.  Thank You.

     

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