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[Solved] Subtitles not working

Starting at episode 14 the subtitles are not working on bloody romance. I have a Roku player. Other videos are working and I have checked my settings. Thank you

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  • Official comment

    Hello genuinemoe_812,

    We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our volunteer community here.

    As we only just obtained Bloody Romance on Viki, the subtitling process is still ongoing.

    You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail. Follow the channel to get mobile notifications from the Viki mobile app when subtitles are completed. For more details on how to do this, please refer to this FAQ.

    If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.

    Best,
    Kristie

     
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  • 100% English is what the percentage shows. Thank you for your reply.

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  • Hi genuinemoe_812,

    Sorry about the confusion.

    The show percentage calculation is often wrong. We're working on fixing that issue.

    To know the more accurate subtitle percentage, please refer to the individual video percentage instead.

    Thanks,
    Kristie

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