[Solved] Monthly Subscription

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lorenzojones46_693

• October 21, 2018 14:33

I paid for the $ 4.99 monthly subscription, but I am still getting commercials

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• Official comment

  

  Kristie

  • October 22, 2018 08:27
  • Edited

  Hello lorenzojones46_693,

  Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

  In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
  Purchased Viki Pass but can't see benefits

  Best,
  Kristie

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