Answered
[Solved] Error trying to pay Viki Pass
Hello,
I've tried to re-suscribe to Viki Pass plenty of times, and every single time, it declines my card. I've tried to make the payment with three different credit cards from different banks and the system rejects every single one of them, for one it says there's a problem with the card, for the other two it says they're expired - even though they're still valid for over a year or two. I even tried to pay via ITunes, and it was also rejected.
What could be the problem, and how do I solve it? Thank you
Comments
Hello avceci_garcia_312,
I'm sorry to hear you're experiencing trouble re-subscribing to Viki Pass.
I've emailed you with more information about this issue. If you have additional questions, don't hesitate to get back to me there.
Cheers,
Kristie
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