[Closed] Timed Comments

Timed comments not showing on and off. It will show for 5 minutes then stop at the last comment or just disappear. I would have to turn comments off and then exit viki and come back after resetting a few times for it to appear I tried deleting the app and and restoring but nothing changed. Its not that there is no comments it just stop showing as when I reset it it reappears. I really like viki over other sites due to this feature please fix. 

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  • Hello kjosephreo_235,

    I'm sorry to hear you're experiencing this issue.

    For us to troubleshoot and fix the issue, could you also let me know for which app this is occurring? (ex. Android or iOS app)

    Cheers,
    Kristie

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  • iOS.  I also just updated my iPad also. 

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  • Hi kjosephreo_235,

    We've recently released a new Viki iOS app. Could you try if updating to the latest version fixes the issue.

    If you continue experiencing problems after updating, please let me know.

    Cheers,
    Kristie

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