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[Solved] Why do I have commercials I am paying $4.99 per month not to have them?

Why do I have commercials I am paying $4.99 per month not to have them?

 

I originally didn't have them and now I do.

My subscription is automatically withdrawn, so what is going on?

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  • Official comment

    Hi sharaka_leonard_888,

    Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    Best,
    Kristie

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