Reviews should ONLY be based on the quality of the drama itself!!!!

I am really irritated with your lack of monitoring responsibility! People's livelihood probably depends on whether they get get good reviews and ratings and yet you don't filter out irresponsible immature idiots who rate on the subbing or the lack thereof, and the lack of viewership in their area!!
For being one of the biggest drama sites, you need to have someone disallow negative feedback on dramas due only to subbing!!! Then people would more likely pay more respect to your site and fear there would be FAIR ratings, reviews and followers... As it is, I am very disappointed in Viki and am reconsidering my subscription. Don't feel alone I am also reconsidering my subscription to DF!  I believe that when I actually pay for a service, there should be more responsible mature people running it!!

BW  don't say you can't monitor comments because other sites don't seem to have any problem monitoring site comments! 



1 comment
  • Official comment

    Hey scifiqueenbre51_516, 

    Thanks so much for your honest feedback! 

    Sorry about your experience when checking out reviews on Viki. :( 

    Reviews help anyone who's deciding what to watch. When reviews are not serving this purpose, we understand that they can be frustrating. And so, yes you're right! It's not fair for a show (or movie) to be rated very low just because of the subtitles alone especially since we have a community of subtitle volunteers working hard on them. We do mention this on our Review policy.

    Please know that we're aware that such reviews exist and we're trying our very best to moderate and remove them. We also have volunteers and users report them, which we appreciate as we're doing all we can with the available resources we have as a team.

    If you find such reviews, we would be very appreciative if you could help flag them. Flagged reviews will go to us directly, which goes to a queue of violations that we moderate regularly. Flagging steps can be found on our reviews policy page. Or, you can simply send us a message, which our moderator would quickly attend to. 

    If you have any other feedback or suggestions that you believe would work for our fellow Vikians, we'd be more than happy to hear them! 

    Many thanks,

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