[Solved] problem with TV

I really do not know what is wrong. Since you changed the look of viki on the tv it has not been working right. If I am going through my list of favorites it has a blurry screen and you can read the titles of the shows 2 times ... one over the other. You can see the picture of the drama in the back of the screen and fade down to the bottom of the tv screen. Then just going through the fav list it will not move past the first 9 i have there. On top of that when I do watch the sub titles goes off during the show. If i go out and that go back into it the sub titles are back. I should not have to do that. 

I was told over 2 months ago that people were working at the sub title for the show perfect couple. I know there are 2 different ones out there. The one I am asking about is the one with wallace huo and tiffany tang. From esp 23 and on there are no sub titles. Can you please tell me what is going on.?



1 comment
  • Hi cheetabear38_66,

    We've just released a new app version that should solve the blurry screen you're seeing, as well as the problem with subtitles.

    If you're still experiencing any of these problems, please let me know.

    Also, with regards to Perfect Couple (featuring Wallace Huo and Tiffany Tang), as we only acquired this show a while back, and there's a large amount of episodes to be subtitled, 45 episodes in total, that can take a few hundred consecutive hours of work to subtitle completely.

    Please understand that the volunteer community is doing their best to complete the subtitles for the show but this is a tedious process and will take some time.

    What I can also suggest is for you to Follow the channel to get mobile notifications from the Viki mobile app when subtitles are completed. For more details on how to do this, please refer to this FAQ.

    If you wish to request subtitles for Perfect Couple, you can also fill out this form and we'll do our best to make it happen.


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