[Solved] Need follow up on my request to customer support.

I would like a follow up to my request. Some acknowledgment that team is on it would be nice. 



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  • Official comment

    Hi dmoc,

    Sorry for the late response and thank you for bringing this to my attention.

    As we are a small team dealing with a large volume of tickets, we sometimes miss tickets, causing a delayed response.

    I've just responded to your request. If you have any concerns, please follow-up there.


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