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[Solved] Why did I still get charged even though I cancelled my subscription?

Around the last week of June, I subscribed to viki using the free one week trial, and cancelled it on the last day in the app. But today, I was browsing through my iTunes and realized that I was charged through viki for another subscription? I haven’t used the app since. can I have my money back? Please help.

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    Hey kellywang0304_243,

    Sorry to hear you were charged after cancellation.

    I've just responded to your help ticket. If you have any questions, please follow-up there.

    Cheers,
    Kristie

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