[Solved] Subtitles of the dialog

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  • Official comment
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    Kristie

    Hey marupintoe,

    Thanks for your patience and kind understanding.

    Subtitles have been fixed for Girls' Generation 1979 and they should all be in sync now.

    Cheers,
    Kristie

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    Kristie

    Hi marupintoe,

    Sorry to hear you're experiencing this issue.

    We've alerted the engineers and they're looking into it. In the mean time, it would also be useful to know exactly which episodes you experience this. (ex. Ep 2, 4, 5)

    Thanks,
    Kristie

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    gafrava58_725

    How can I have spanish subtitles?

     

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  • Avatar
    gafrava58_725

    How can I have spanish subtitles?

     

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  • Avatar
    Kristie

    Hello gafrava58_725,

    You can check if a show has Spanish subtitles and select it by clicking on the Settings icon at the bottom right hand corner > Subtitles > Español

    If you're not able to find the Español option, that means that we currently don't have Spanish subtitles for this video yet. We don't actually translate or subtitle content ourselves; instead, our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our volunteer community here.

    When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!

    You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail. Follow the channel to get mobile notifications from the Viki mobile app when subtitles are completed. For more details on how to do this, please refer to this FAQ.

    If you wish to request Spanish subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.

    Cheers,
    Kristie

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