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[Solved] subtitles disappear

 The episode stops and reboots several times then the subtitles disappear and I have to go out and wait a few minutes and then when I  go back it doesn't  start from  where I left off but from the beginning so I have to fast forward to where I was and after doing this a few times  the subtitles don't resume.

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  • Hey dickmary78_223,

    Sorry to hear you're experiencing these issues on the Roku app.

    We've just built a new Roku app. Could you try downloading the beta app to see if it helps with these issues you're experiencing?

    You can install the new beta app by following these instructions:
    How to install Viki Beta app on Roku

    Let me know how it goes and if you continue experiencing problems on the new Viki Roku app.

    Cheers,
    Kristie

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