[Solved] The media could not be loaded, either because the server or network failed or because the format is not supported
For months I get the message "The media could not be loaded, either because the server or network failed or because the format is not supported." when trying to watch "Hot and Sweet". I can watch other dramas or shows just fine. This issue seems to affect several more people according to the comments below the video.
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As we're not able to replicate this issue, I've emailed you requesting more information that will help us with rectifying the problem. Please get back there.
Unfortunately or luckily I can't reproduce the problem not anymore either... maybe to re-login did help, yet I know I had the same issue on a different computer as well, when I first encountered it. Anyway seems solved. Sorry
I have the same issue when I try to watch Episode 33 onwards of The Good Witch." My problem is still not resolved I hope you could help me out. Thanks
Glad to hear that the problem isn't happening for you anymore, kuraimegami :)
@olsilva_291, I've contacted you for more information. Please get back there so that we can help troubleshoot the issue.
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