[Solved] OH MY GENERAL Episodes FAILING to load SUB EDITOR OR SEG TIMER.

Answered

Comments

9 comments

  • Avatar
    deadliftdiva_548

    P.S. it's not shown anywhere on the twitter status for Viki that this is going on - do we need to write tickets?

  • Avatar
    deadliftdiva_548

    What's more, all the sudden my contributions have stopped updating an hour ago? for some weird reason.  So even now i"m in an episode working at UL - that came up - everything else I tried is NOT...?

     

    HELP?

  • Avatar
    feyfayer

    I'm having the same problem with NSSA basic (segs) and Attack it, Lightning (subs).

    I can't load the segments or the subtitles TT

  • Avatar
    Kristie

    Hi deadliftdiva_548 and feyfayer,

    Sorry to hear you guys were experiencing problems loading segments/subtitles/contributions.

    Are you still experiencing problems? If so, please let me know.

    Thanks,
    Kristie

  • Avatar
    feyfayer

    @Kristie

    I haven't noticed any issues, but I haven't been as active these past few days. 

  • Avatar
    Kristie

    Hey feyfayer,

    Glad to hear that you haven't been experiencing issues these days.

    If you encounter any issues later on, please let me know so that we can assist with fixing the issue.

    Best,
    Kristie

  • Avatar
    feyfayer

    @Kristie

    Hi Kristie, 

    Yesterday when I was subtitling, I did notice that the subtitles on my profile stayed stuck at 49,864 subtitles and then at 49,923 but the 50,000 subtitle badge did pop up in the subtitle editor and now (the morning after) that badge is visible on my profile, just the subtitles at still at 49,923 ~I was working on Attack it, Lightning. 

     

    I just tried subtitling again to see if my sub counter is still broken, but I got the same bug as before in Attack it, Lightning:

    "There is some issue loading the subtitles. We are aware of this and are retrying in the background. Please be patient." 

    I can however load The Man who can't get Married after waiting for 2 minutes.

     

     

     

  • Avatar
    feyfayer

    I subbed a part in The Man who can't get Married from 0 to 20% and my subtitle counter isn't moving from the 49,923, so I'm stopping for now T.T

     

    And I can't load the segment timer of NSSA basic either. 

    None of my segments have registered either in the past few days. 

  • Avatar
    Kristie

    Hey feyfayer,

    The engineers have fixed the issue and it should be working now.

    If you're still experiencing problems with it, please let me know!

    Best,
    Kristie

Post is closed for comments.