[Closed] Can not watch videos

 Hi, 

There are several days I can not watch videos. I see the list of videos, but when I click to watch, only the black video screen appears and nothing happens.  I did log out and log in, but does not help. I can watch videos on other pages, so it is only on viki I can not watch. I am viki plus user. 

Please, fix it. 

Thanks, 

Bojana Skrt 

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  • Official comment

    Hi Bojana,

    Sorry to hear you're experiencing this issue.

    I've just responded to your ticket for more information about the issue you're experiencing, please get back there.

    Thanks,
    Kristie

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