[Closed] Content server not streaming correctly?

Currently experiencing pauses in streamed videos -- only on your site.  No problems in my network and ISP connection is steady at 100mbps. Only you.  Only last 2 hours.  A genuine WTF.



1 comment
  • Hi d_jenner_743,

    Sorry to hear you're experiencing issues with streaming videos on Viki.

    To help us troubleshoot the issue, could you do the following?

    1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
    2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

    Please respond to this after you submit the form to let me know you've submitted the form. Thank you so much for your help. I'll look forward to your reply.


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