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[Solved] NEW BUG ASPECT - MAKE 1 CHANGE, ALL THE SUB/SEG BUT THAT DISAPPEAR!!

KRISTIE + BOFFINS....

OMG.   Untouchable Lovers, 36.2 just VANISHED EXCEPT for the ONE SEGMENT I MOVED THE ENDPOINT ON!  ALL THE SUBS AND SEG MISSING NOW!  I KNOW i didn't do anything to do this!

Here's how it "happened" - 

I was editing  I got the "failure to save" after adjusting one sub and segment - I moved the end point - I went to sub editor to see if the sub saved or not.

IT IS NOW THE ONLY SUB THERE!  ALL THE REST ARE GONE> :(

I started to write this and the ticket and then thought well, can't get worse, right? SO...

I just tried something else...I WENT TO 36.1 - the first section.  I clicked on SUB EDITOR.  it came up with NEEDS SEGMENTING BEFORE YOU START SCREEN>

I REFRESHED!  THEN 36.1 came Up!  I went to 36.2 and it's NOW ALL THERE!

SEG IS BACK TOO.

 

At this point...how do I say this.  Considering how hard it is currently do to that sub and seg, watching this latest trick of only ONE SUB/SEG SURVIVING is really not funny. ::(((((

 

"Volunteer at Viki, but have your heart checked first.  You have been warned." 

 

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  • Hi deadliftdiva_548,

    Sorry you encountered such an issue.

    I looked up Part 2 of Untouchable Lovers Ep 36 and see all the segments there.

    If they appear to be still missing for you, please take screenshots of that so that we can investigate.

    Cheers,
    Kristie

     

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