Answered
[Solved] Language Content Changes
Hi,
Problem One: Every time I click the "Help Center" button from my user drop down menu, it comes up in Spanish. It should be in English. If I click the same "Help Center" button at the bottom of a page, the Center comes up in English.
Problem Two: If I transfer from the Segment Timer back to the Subtitle Editor, the subtitle language changes to Chinese and I have to change it to English.
Comments
Hey choesook,
Thanks for reporting these issues.
I've contacted you for more information via email. Do get back to me there.
Thanks!
Kristie
Ha ha! You too? Welcome to the club! It's been ages I have this problem. In my case, it's related to clicking on a disqus comment which shows the drama's name in a certain language. If I click on it, everything turns to that language. We've had a looong ticket about it, what with screenshot and logs and har files to try and find a reason and a cure.
Thanks so much, Irmar. You're a wealth of good information.
Kristie, I don't think I got that message, can you please send it again?
Hey choesook,
So sorry, turns out that email got stuck in my drafts 😅
Just sent it out. Please let me know if you still don't see it.
Thanks,
Kristie
No problem at all Kristie.
I did get your message and for now, all my problems have been addressed. Thank you for your prompt and efficient handling of the situation. Jiayou!
Sincerely,
Choesook
That's great to hear. And thank you so much for your encouragement!
Jiayou to you too! :)
Kristie
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