Answered

[Solved] The bug is back! :(

deval_chloe

April 13, 2018 08:03

I was editing and when I refreshed the page, I saw the bug of segments disappearing is back. All episodes of this drama are segmented and subbed since a long time now. I just started to edit subtitles and the "Please click refresh button" appeared. When I saw it, I only opened a new tab with the same drama but finally I can't continue editing because the bug is back.

Please, help.

Comments

4 comments

Kristie
April 13, 2018 09:31 (Edited April 13, 2018 09:32)

Hi deval_chloe,

It should be fixed now. Could you check to see if you're now seeing the segments again?

Let me know if you still don't seem them!

Cheers,
Kristie

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deval_chloe
April 13, 2018 10:59

The message "Please click refresh button" is still appearing.

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Kristie
April 16, 2018 07:25

Hi deval_chloe,

Sorry for the problems with refreshing.

The engineers are looking into it and I'll update once it's fixed again.

Thanks,
Kristie

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Kristie
April 23, 2018 07:21

Hi again deval_chloe,

The engineers have fixed it as well. You should not be seeing the "Please click refresh button" anymore.

Best,
Kristie

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