[Closed] No Subtitles

There is no subtitles available on any of the videos. No matter which show I am watching, I can not get subtitles. There is not even an option for subtitles.



  • Official comment

    Hey daisymay,

    I've just sent an email to you requesting more information about the problem you're experiencing.

    Also, when experiencing problems watching videos on the viki.com website, you can always report such problems with these steps as it automatically submits a diagnostic report that helps us with troubleshooting the issues you're experiencing:

    1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
    2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.


    Comment actions Permalink
  • always add more info to your issue, what web browser and number you are using and what device.

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