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    coppedge_emory_626

    3/13/18 no subtitles on episode 19.

     

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    coppedge_emory_626

    3/13/18 no subtitles on episode 19.


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    Kristie

    Hey coppedge_emory_626,

    Sorry to hear you're experiencing problems with subtitles on Ep 19 of Oh, the Mysterious.

    I've just emailed you requesting more information about this. Please follow-up there.

    Thanks!
    Kristie

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    soh_jamshedi_665

    Reply 1997 has no English subtitles from episode 12 through 16

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    Kristie

    Hi soh_jamshedi_665,

    Thank you for reporting this issue. I've reached out to you via email as well.

    Also, when experiencing video issues on the viki.com website, you can also report these issues to us by taking these steps:

    1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
    2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

    Thanks,
    Kristie

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