[Solved] Video progress bar and subtitles disappearing when time for ads to show

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5 comments

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    Kristie

    Hi lindaugoagwu,

    Thanks for reporting this!

    We're looking into it. I've also sent you an email to verify some details. Please follow-up there.

    Thanks!
    Kristie

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    yusri_540

    I have the same problems, the subtitles just disappears.

    any idea? Thanks

     

     

    Yusri

     

     

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    Kristie

    Hi Yusri,

    Thanks for letting us know!

    I've sent you an email requesting for more troubleshooting details as well. Please follow-up from there!

    Best,
    Kristie

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    mini_nini54_25

    I have a similar issue, whenever a video loads the subtitles with the different languages do not appear. Thanks 

    Nin 

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    Kristie

    Hi Nin,

    I've also contacted you for more information. Please update there.

    Thanks,
    Kristie

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