[Solved] Can't watch on Android TV

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7 comments

  • Official comment
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    Kristie

    Hey everyone,

    We just released an updated version of the Android TV app that should fix the problem you're experiencing. Please update to the latest version.

    If you continue to experience any issues, please let us know!

    Best,
    Kristie

  • Avatar
    moku999

    I have the same exact problem.  Sony Bravia TV with Android TV.

  • Avatar
    ewi_dewi

    Me too 😥

  • Avatar
    Kristie

    Hey guys, 

    Sorry about the problems you're experiencing on the Viki Android TV app.

    The engineers are looking into the issue and working on resolving it as soon as possible. I will update once we have a resolution for this.

    In the mean time, as most Android TV devices come outfitted with Chromecast support, what I can suggest is for you to Chromecast shows from a mobile device or from a Google Chrome browser.

    Using Google Chromecast with the Viki app 
    Using Chromecast on web

    Thanks,
    Kristie

  • Avatar
    purece_ramona_893

    Same issue here

  • Avatar
    vpetertruong_324

    Same issue!!!! When is this getting resolved??!?!!?

  • Avatar
    mjforonda17_448

    Thank you viki for solving this issue!everything's back to normal. :)

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