Answered

[Solved] Comments not showing up under discussions tab in Viki App

Just noticed a new problem with the Android App. On drama channels and videos both discussions tabs are empty and I can't see any comments. Here is a screenshot for better understanding: Link

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  • Official comment

    Hey dreamfall92,

    Sorry about the mistake.

    After verification, the comments on the mobile app Discussion tab is a separate issue from that of Disqus ads.

    Our engineers have found the issue and fixed it. You should now be able to see comments appear on the mobile app again. :)

    Best,
    Kristie

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  • Hey dreamfall92,

    Unfortunately, the Disqus ads issue is causing Comments not to show up on the mobile app either.

    We'll have to await Disqus to remove ads before the Comments can reappear on the Viki app can appear again :(

    Sorry for the inconvenience in the mean time. I will update once this gets resolved.

    Thanks,
    Kristie

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