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[Closed] Video out of sync

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deireadh_f0mhair
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everytime I watch a drama it begins to repeat a scenes. And then the subtitles become out of sync.

The longer I watch the video the more out of sync the subtitles becomes. I have tried lots of dramas and it happens on all of them. 

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    Kristie

    Hey deireadh_f0mhair,

    I'm sorry you're experiencing issues with video playback on web.

    To help us troubleshoot the issue, could you do the following?

    1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
    2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

    Please reply to this email after you submit the form to let us know. Also, a short video or screenshots of the issues you're experiencing would be very helpful to us!

    Best,
    Kristie

     

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