Answered

[Closed] Viki app not working on Roku player

Trying to launch the Viki app on Roku Ultra player doesn't work.  As soon as the Viki homepage displays the app crashes and it goes back to the Roku screen.  Tried rebooting my Roku player and it still happens.  Other apps work fine.  Ran software update check to update apps.

Roku Model 4670RW

Sofware version 14.0.4, Build: 12221

 

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  • Official comment

    Hi billryan_164,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are having issues with Viki app on Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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