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[Closed] Error:VSF_SP_1003

I keep getting this error while I'm using the app on a LG tv
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    Hi greece_ot7,  

    Thanks for writing to Viki Community Support!

    We are sorry you are getting the error VSF_SP_1003 on your LG TV. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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