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[Closed] Viki Pass Standard is not Ad Free

I have been a satisfied subscriber for over a year.  Now all of a sudden  I'm getting Ads. Let them be a satisfied subscriber for a year so that they recommend others to subscribe then all of a sudden Ads appear so that you make double money from the ad subscribers and us subscribers.  I'm letting all the people that I recommended to Beware. 

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    Hi xtnzbhmnjq_716,

    Thanks for writing to Viki Community Support! 

    We understand you're subscribed to our Viki Pass and yet you're showing ads. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion. 

    Thank you,

    Grace

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