Answered

[Closed] RESTRICTED ACCESS

I have recently been trying to watch several shows on Viki, but get a "restricted access" screen and a place to enter a pin code.  I do not have a pin code.  I followed directions to go to my Viki account and create a pine code, but cannot find where and how to do so....

What am I missing???

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  • Official comment

    Hi laycir_504,

    Thanks for reaching out to Viki Community Support.

    We're sorry to hear that you're restricted when trying to watch shows on Viki. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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