We understand how confusing and frustrating unexpected charges can be. To clarify, Jade World View is not connected to Viki, and they are separate services. We do not have any affiliation with Jade World View, so the billing you're seeing is not related to your Viki subscription.
We recommend contacting Jade World View's customer support to inquire further about the charges.
If you have any other questions or need further assistance with your Viki account, please don’t hesitate to reach out to our Help Center.
Comments
Hello tagacampesaoak01_885,
Thanks for writing to Viki Community Support!
We understand how confusing and frustrating unexpected charges can be. To clarify, Jade World View is not connected to Viki, and they are separate services. We do not have any affiliation with Jade World View, so the billing you're seeing is not related to your Viki subscription.
We recommend contacting Jade World View's customer support to inquire further about the charges.
If you have any other questions or need further assistance with your Viki account, please don’t hesitate to reach out to our Help Center.
Best regards,
Grace
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