Answered

[Closed] Unable to pay for VIKI Pass subscription

I want to sign up for VIKI Pass subscription.  Using Safari Browser (17.4.1) on Mac.  Keep getting error message something went wrong when I attempt to enter any info re: payment card #. System kicks me off that page.  I get "try again later" message.  ???  I'd appreciate help.  

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  • Official comment

    Hi mariong_710,

    Thanks for writing to Viki Community Support! 

    We understand that it's not letting you pay for Viki Pass. We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!  

    Thank you,

    Grace

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