Answered

[Closed] Parental control, insert your PIN to watch

For each time I need to insert PIN code, irritating.
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  • Official comment

    Hi everyone,
     
    Thanks for writing to Viki Community Support! 
     
    We are sorry to hear that you are having an issue with the PIN. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
     
    Please help to respond there too as this post will be closed to prevent multiple requests confusion. 

    Have a great day! 
     
    Thank you,
    Jay

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  • Don’t expect them do anything about. This has been an issue for many people honestly they don’t even acknowledge it and probably won’t do anything about it. It’s their own fault if they lose subscribers because of it. They don’t seem to listen much when it comes to complaints.

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