Answered
[Closed] Download Error Code 6462_3
Hi! I have a Viki subscription and I am trying to download videos to watch offline and I keep getting the error 6462_3. Does anyone know how I could go about quickly fixing it? This is not a space or an outdate app version issue. I have also submitted a ticket help request but I need this to be fixed immediately since I will be flying soon. I am just very frustrated since I am paying so much a month and one of the basic services does not work right before flying, which is when I mainly need offline viewing. Any help or tips would be appreciated!
Comments
Hi annabethjen712_965,
Thanks for reaching out to Viki Community Support.
We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.
Have a great day!
Thanks,
Darl
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