Answered
[Closed] (VSF_6401)
I’ve been trying to watch the drama “Father, I’ll take care of you” and this error (VSF_6401) keeps popping up and it won’t let me watch it on any device. I’m a Viki pass standard subscriber and I’m really disappointed ☹️ that I even want to cancel my plan. It’s so frustrating because I’m paying for this and it’s not working 🙄🤦🏼♀️ it keeps saying “try again later “ and then I wait a few minutes and even hours and still saying the same thing. And this has been happening only with this drama and with “Judge vs. Judge “ I need help seriously
Comments
Hi everyone,
Thanks for writing to Viki Community Support about the error that you're experiencing.
We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
This is the same problem happening to me right now i don’t know it’s app issue but i want to cancle it too..🤦🏻♀️🤦🏻♀️
This is happening to me for the same K-Drama! It is so frustrating. I may cancel my subscription if the problem is not fixed.
Just had this happen last night with "High Kick 2." Still messed up today. Tried "Kill Me Heal Me" and it plays just fine. I've tried on my web browser, phone and TV; nothing works so far.
Hi cherifa174_313,
Thanks for reaching out to us.
We've seen your ticket on the Help Center and it has been attended to. Should you have any further questions, please feel free to contact our Help Center.
Have a great day!
Thanks,
Darl
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