Answered

[Closed] Cannot update my payment method

I keep trying to change my payment method, but it won't give me the Confirm button after all the correct information is entered.  It keeps trying to make me save to Microsoft wallet or something called Link. I don't want to save my information on anything but the website for Viki.  It was never an issue before.  What is going on?

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  • Official comment

    Hello glmelone_228,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're unable to update your payment method. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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