Downloads nots working on iPhone

Ever since the new app update, I get an error “there was a problem with this download. Download failed. Error code: 6462_3.”


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  • Official comment

    Hi there,

    Thank you for getting in touch with Viki Community Support!

    We're sorry to hear that you're prompted with an error after the latest update. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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