Answered

[Closed] VF_ROK_-6

I keep getting the same error code VF_ROK_-6. I can’t play episode 12 of lovely runner in the Viki App using a Roku, can someone let me know how to fix it

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  • Official comment

    Hi lilydanielabaquedano_679,  

    Thanks for writing to Viki Community Support!

    We are sorry to hear that you are getting the error VF_ROK_-6 and that you are unable to watch Episode 12 of Lovely Runner. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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  • I already deleted and reinstalled the app, logged out and log back in. Restart the device… what’s next Viki IT Team?

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  • Hey?

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  • Same. VF_ROK_-6 for me. Episode 12 Lovely Runner. I can watch it on my android fine. Other shows work fine too. Just Episode 12 of Lovely Runner with the error.

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  • Same here. I am having issues watching lovely runner episode 12 on my tv.

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  • Hi Lina and rukhasar15_287, 

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to.

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime at the Help Center via watch.viki.com/TechSupport.

    Have a great day!

    Thanks,
    Dawn

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