[Closed] Not seeing option to download Viki App on Firestick 6.7.xx version


After  I search for Viki App on Firestick,  instead of Update or Download /Get option I see a cart symbol. In the compatible devices next to it  there is an 'X ' next to Fire TV option.

My FireTv is on 6.7.xx version and there is enough memory. I checked in installed applications. Viki is not installed.




1 comment
  • Official comment

    Hi sreegn12_543,  

    Thanks for writing to Viki Community Support!

    We understand that you are unable to install the Viki app on your Firestick version 6.7.xx. From checking, your device needs to have the Fire OS 7.0 and above to be able to get the Viki app. 

    You can also refer to this article: Supported Devices.

    We hope this helps. Feel free to contact us with other concerns via the Help Center at Have a good one!

    Thank you,

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post